If there is one name you know in the world of web hosting, it’s probably Bluehost. Founded in 1996, Bluehost is known for low-cost shared hosting plans, plus WordPress hosting, VPS, dedicated, and reseller options — plus domain registrations. As a company, BlueHost pride themselves on superb customer support (for example, on their website, they boast a call waiting time of less than 30 seconds – a bold claim).
Bluehost is a good choice if you want 100% in-house services from a specialized team. Nothing is outsourced: the company have their own fibre connections, their own data centres spanning 20,000 square feet, and even their own custom Linux kernel running on custom-built servers. This makes them an ideal solution if you prefer to have one point of contact when you need help and support.
Compare – Original Price vs Discounted Price
Bluehost Hosting Plan
|Order Bluehost shared hosting now and save up to 65% on your first bill|
Bluehost Hosting Plans
Bluehost only provides Linux hosting, and they concentrate on providing a simple, generous web hosting package with huge space and bandwidth limits and competitive pricing. Each of their hosting packages are provided on shared servers, and prices are set depending on the length of the contract chosen. This puts Bluehost firmly in the individual, non-profit and small business market, and makes them a good solid choice for PHP applications that don’t tend to hog resources, such as WordPress, Drupal, Joomla and other lightweight CMS installs.
Bluehost is #1 hosting for WordPress officially recommended by WordPress.org!
For those who need to set up their domain and emails, all the standard Linux provisions – such as Cpanel – are provided. This gives each user all the usual shell, SSL, PostgreSQL, Ruby on Rails, MySQL and scripting capabilities of a standard Cpanel host. SimpleScripts permits easy one-click installs for useful scripts and programs.
In addition to budget shared hosting, Bluehost also offers VPS, WordPress, dedicated, and reseller hosting.
BlueHost’s custom-built data centres provide all customers with power backups via UPS and diesel generator. In addition, all user accounts are backed up regularly (although it’s always best not to rely on this if your data is particularly valuable).
The company don’t make any headline claims about server uptime on their site: the most we could find was an offer of a toll-free refund policy should you leave as a result of a server outage. Bluehost do claim to monitor their servers round the clock, though, and their longevity in the hosting market – and dedication to controlling every minute detail of their hosting packages – does inspire confidence, despite the lack of any numbers.
Bluehost provides 24/7 support via phone, email and live chat, all linked through a central Helpdesk portal. Helpdesk staff are located in their Provo, Utah location. Telephone support is toll-free within the US, but there’s a second number for non-US customers.
Useful support information is linked from the portal via a Knowledge Base, and there’s also a user forum and a series of video tutorials for quick fixes to known problems. The portal also provides at-a-glance access to the server status page.
Bluehost Control Panel
BlueHost’s shared hosting packages all come with cPanel as standard: this is included in the basic hosting price. It features various webmail options if you prefer to access your email this way, plus all the usual cPanel controls for setting up name servers, checking your IP address and managing addon domains.
Despite there being two separate Bluehost control panels – the cPanel tab and the rest of the admin screens – they are tightly integrated and accessed from the same login, making administration straightforward.
Bluehost Hosting Extras
Bluehost offer access instant setup scripts and one-click installs. In the control panel, you’ll find simple installation instructions for Weebly, a WordPress blog and various other smaller applications packaged under SimpleScripts. Find these under the Site Builder tab in the control panel.
Users who sign up to a shared package also receive one free domain name for one year, complimentary $100 vouchers towards Google Adwords and Facebook advertising, a free SEO report and a free Yellow Pages listing. There’s also an affiliate scheme offering a generous cash payment for every referral. In 2011 the affiliate scheme paid out $5 million.
Bluehost Money Back Guarantee / Cancellation Policy
BlueHost’s money back guarantee lasts for 30 days after account registration. Fees for SSL certificates, backup services, SEO services, SiteLock and domain services are non-refundable once purchased.
Cancellation requests can be sent to Bluehost via email, phone or live chat – in other words, any of the regular support channels offered on the site.
Powering over 2 million websites, Bluehost offers the ultimate WordPress platform. Tuned for WordPress, Bluehost offers WordPress-centric dashboards and tools along with 1-click installation, a FREE domain name, email, FTP, and more. Easily scalable and backed by legendary 24/7 support by in-house WordPress experts. It would be a good pick if you are looking for a popular web hosting services.
Are you a Bluehost customer or hosting reseller? Do you have any comments to add about their services? Got questions? If so, feel free to share your experience with our visitors!
Disclosure: This page contains external affiliate links that may result in us receiving a commission if you choose to purchase said product. The opinions on this page are our own. We do not receive payment for positive reviews.